Terms of service

Terms of Service

Welcome to 3D Haven. By accessing or using our website, you agree to these Terms of Service.

Products

We take care to ensure that product descriptions, images, and pricing are accurate. However, due to the nature of 3D printing, minor variations in colour, finish, layer lines, and appearance may occur.

Colours may also vary slightly depending on your screen settings.

Orders

By placing an order, you confirm that the information you provide is accurate and complete.

We reserve the right to refuse or cancel orders where necessary, including where pricing errors, stock issues, or other unforeseen circumstances occur.

Pricing and Payment

All prices are listed in New Zealand Dollars (NZD) and include GST where applicable.

Payment must be received in full before an order is processed and dispatched.

Shipping

Please refer to our Shipping Policy for information about processing times, shipping methods, and delivery estimates.

Returns and Refunds

Please refer to our Refund Policy for information regarding returns, replacements, and refunds.

Intellectual Property

All content on this website, including logos, photographs, product descriptions, and designs, remains the property of 3D Haven unless otherwise stated and may not be copied, reproduced, or used without permission.

Product Safety

Our products are generally suitable for ages 3 years and over unless otherwise stated. Adult supervision is recommended where appropriate.

Customers are responsible for following any safety and care instructions provided with the product.

Limitation of Liability

To the maximum extent permitted by New Zealand law, 3D Haven shall not be liable for any indirect, incidental, or consequential loss arising from the use of our products or website.

Consumer Rights

Nothing in these Terms of Service limits your rights under the Consumer Guarantees Act 1993, Fair Trading Act 1986, or any other applicable New Zealand consumer law.

Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be effective once published on this website.

If you have any questions about these Terms of Service, please contact us through our website contact form.